Privacy Policy – Bouwshop Utrecht
Effective Date: 04/12/2022
Bouwshop Utrecht (hereinafter referred to as “we” or “us”) cares a lot about your privacy. We only process data that is necessary for our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of our website and the services provided thereon. In this document you can read which data we collect, for what purpose, how we store and secure your data, with whom we share data and what your rights are.
About data processing
Online Store Software – Shopify
We use Shopify as our online store platform. Your personal data is shared with Shopify to provide technical support. Shopify does not use your data for other purposes and complies with strict security standards (including SSL encryption). Your data may be processed in the US in accordance with the EU/US Privacy Shield.
Web hosting – Hostnet
Our webhosting and e-mail are provided by Hostnet. They process your data on our behalf and do not use it for their own purposes. Hostnet has taken appropriate measures against loss and misuse.
E-mail traffic – Hostnet
For e-mail we use Hostnet. This party does not have access to our mailboxes and applies strict security measures.
Payment processing
We use the following payment platforms:
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Mollie
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Buckaroo
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Sisow by Buckaroo
These processors receive your name and address details and payment details. They use this data solely for the purpose of processing your payment and take appropriate security measures. Data may be shared with third parties, solely to improve their services, and will not be retained longer than legally permitted.
Shipping and logistics
We share your name and address details with logistics partners solely for the delivery of your order:
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PostNL
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DHL
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GLS
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Other transport services
These parties only use your data to carry out the delivery.
Billing and accounting
E-bookkeeping.nl
We use E-bookkeeping for our financial administration. Data such as name and address and order details are stored securely and treated confidentially.
External sales channels
Bol.com and Marktplaats.nl
When you order via these platforms, we receive the necessary data from them to process your order. We treat this data confidentially.
Purpose of data processing
We only use your data for:
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Processing your order
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Customer contact
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Comply with legal obligations (such as accounting)
We never use your data for unsolicited marketing. Automatically collected data (such as IP address, browser) is only used to improve our services.
Retention periods
Your data will be stored for as long as you are a customer. After your last order, we will store your data for a maximum of two years, unless a legal retention period (such as for invoices) requires otherwise.
Your rights
You are entitled to:
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Access to your personal data
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Correction of incorrect data
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Restriction of processing
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Portability of your data
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Deletion of your data (request to be forgotten)
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Objection to processing
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File a complaint with the Dutch Data Protection Authority
In case of a request, you can contact our privacy contact person using the contact details at the bottom of this document. We will respond within 30 days.
Cookies
Our website uses cookies. If third-party cookies are used (for example for analytical purposes), this will be stated in this statement.
Changes
We reserve the right to amend this privacy policy. The most recent version is always available on our website. In case of important changes you will be informed by e-mail.
Contact details
Construction shop Utrecht
Californiadreef 19, 3565 BJ Utrecht, The Netherlands
📞 (030) 752-0710
📧 info@bouwshoputrecht.nl
Contact person for privacy matters: Anouar Zahr